Shipping Policy

Thank you for shopping with Trisaya. This Shipping Policy explains how we process and deliver orders placed through our website.

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 2–3 business days after the order is confirmed.

Orders are not processed or dispatched on Sundays and public holidays.

During sales, festive periods, product launches, or other high-order-volume periods, processing and delivery may take additional time. In case of any significant delay, we will make reasonable efforts to notify you.

Shipping Charges & Delivery Estimates

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Shipment Type	Estimated Delivery Time	Shipping Cost
Standard Shipping	3–7 business days	As displayed at checkout

Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote and certain non-serviceable locations may require additional delivery time.

Shipment Confirmation & Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation containing your tracking details, where available.

You can use the tracking information provided to monitor the status of your shipment.

Please note that tracking information may take some time to become active after dispatch.

Delivery Address

Please ensure that your shipping address, contact number, email address, and other delivery details are accurate when placing your order.

Trisaya will not be responsible for delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information provided by the customer.

If you need to update your shipping address, please contact us as soon as possible after placing your order. Address changes cannot be guaranteed once the order has been processed or dispatched.

Cash on Delivery

Cash on Delivery (COD) may be available for selected locations and orders, subject to availability.

Any applicable COD charges will be displayed at checkout and are non-refundable.

Delayed, Lost or Damaged Shipments

While we work with trusted delivery partners to ensure your order reaches you safely, delivery delays may occasionally occur due to circumstances beyond our control.

If your shipment appears to be significantly delayed, please contact our customer support team with your order details so that we can assist you.

If you receive a package that appears damaged or tampered with, please contact us as soon as possible and provide photographs/videos of the package and the product received.

Customers are advised to retain the original packaging until the issue has been resolved.

International Shipping

Currently, Trisaya ships within India only.

We do not currently offer international shipping.

Returns & Exchanges

For information regarding returns, exchanges, eligibility, and the applicable process, please refer to our Return & Refund Policy.

Please review the return and exchange conditions before initiating a request.

Contact Us

If you have any questions regarding your order or shipping, please contact us at contact.trisaya@gmail.com.

Trisaya reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective once the updated policy is published on our website.