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Frequently Asked Questions
Quick answers about Trisaya kurta sets, co-ord sets, sizes, delivery, Cash on Delivery and exchanges.
Trisaya is an Indian women's ethnic wear brand that sells printed kurta sets and co-ord sets online. Every set is priced at Rs. 999, comes in sizes M to XXXL, and is made in soft, breathable fabric for daily wear, office, festivals, pujas and family functions.
A Trisaya kurta set is a 3-piece outfit: a kurta, matching pants or palazzo, and a printed dupatta. A co-ord set is a 2-piece outfit: a kurta and matching pants or palazzo, without a dupatta. Kurta sets suit festivals, pujas and family functions, while co-ord sets suit office, college, travel and everyday wear.
Trisaya kurta sets and co-ord sets are available in 5 sizes: M, L, XL, XXL and XXXL. Check the size chart on the product page before ordering. If you prefer a relaxed fit, choose one size up.
Trisaya dispatches orders within 2-3 business days, and standard delivery takes 3-7 business days, so most orders across India arrive within 5-10 business days. Orders are not dispatched on Sundays or public holidays, and sale or festive periods can take a little longer.
Cash on Delivery is available for selected locations and orders. If COD is available for your pincode, you will see it as a payment option at checkout, along with any COD charge. COD charges are non-refundable.
Once your order is dispatched, Trisaya sends you a shipping confirmation with your tracking details. Use that tracking link to check your delivery status. Tracking can take some time to become active after dispatch.
Trisaya offers exchanges within 7 days of delivery for a size issue or a damaged or defective product. The item must be unused, unwashed and unworn, with all original tags and packaging. Exchanges are not accepted for change of mind or colour preference, and size exchanges depend on stock availability.
Email contact.trisaya@gmail.com within 7 days of delivery with your order number, the reason for the exchange, clear photos or videos if needed, and the size you want. Our team will review your request and guide you through the exchange process.
Email contact.trisaya@gmail.com within 7 days of delivery with clear photos or videos of the package and the product. Keep the original packaging until the issue is resolved. Once the damage is verified, Trisaya will arrange an exchange.
Machine wash cold or hand wash separately with a mild detergent. Do not bleach, dry in shade, and iron on medium heat to keep the print looking fresh. Check the product page for any item-specific care instructions.